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Groups and Events Senior Coordinator
Groups and Events Coordinator needed for the Huerto del Cura, Port Jardín Milenio and Port Elche hotels.
Groups and Events Senior Coordinator
Main functions:
- Commercial and operational management of social events and weddings, from receiving the request to the completion of the event.
- Registration, tracking and updating of requests in the system.
- Sending and managing contracts for social events, as well as tracking payments.
- Management and entry of rooming lists into the system.
- Organization and coordination of corporate groups and events once the file has been received by the sales team.
- Preparation of service orders and group summaries, as well as coordination with the different departments of the hotel.
- On-site event coordination, ensuring proper development and customer service.
- Maximizing the sale of additional services.
- Closing the event: invoicing, customer satisfaction follow-up, and system updates.
Requirements:
- Minimum of 2 years' experience in event management in high-capacity hotels.
- Knowledge of the MICE and Social segment, especially weddings.
- Advanced English level.
- Proficiency in the Office suite.
- Communication, negotiation and team management skills.
- Organizational and prioritization skills.
- Teamwork and a proactive attitude.
- Attention to detail and focus on customer experience.
Working conditions:
- Belonging to an expanding hotel chain.
- Joining a project with its own identity and a focus on service excellence .
- Professional development opportunities.
- Dynamic and collaborative work environment.
- Competitive salary commensurate with experience.
Groups & Events Reactive Sales Executive
Groups & Events Reactive Sales Executive needed for the Huerto del Cura, Port Jardín Milenio and Port Elche hotels.
Groups & Events Reactive Sales Executive
Their main function will be to manage and convert business opportunities related to groups and events, maximizing revenue and ensuring an exceptional customer experience from the initial request to the event confirmation.
Responsibilities
- Commercial management of groups and events, especially corporate ones.
- Preparation and follow-up of commercial proposals adapted to the client's needs.
- Registration, tracking and updating of requests in the system.
- Negotiation and closing of contracts.
- Coordination and complete transfer of the file to the event coordinator once the sale is confirmed.
- Conducting inspection visits.
- Management of group booking platforms.
Requirements
- Minimum of 2 years' experience in marketing and managing events in high-capacity hotels.
- Knowledge of the MICE segment.
- Advanced English level.
- Proficiency in the Office suite.
- Sales profile with a results-oriented approach.
- Good communication and negotiation skills.
- Organizational and prioritization skills.
- Teamwork and a proactive attitude.
- Attention to detail and focus on customer experience.
Hostess
Hostess needed for Hotel Port Benidorm
Hostess
Hostess for Hotel Port
Benidorm
Functions:
- Receive, welcome and accompany clients to their table or assigned area
- Manage reservations, waiting lists and table distribution according to service operations.
- Coordinate client entry with the front-of-house team to ensure fluidity and quality of service.
- Inform about services, schedules and
basic rules of the establishment.
- Handle initial inquiries and incidents
with a cordial and professional manner.
- Supervise the order and image of the
reception area of the Restaurant or assigned space.
- Comply with the establishment's quality, image and customer service standards.
Requirements:
- Previous experience in customer service, hospitality, restaurants or welcome positions.
- Experience as a hostess,
Restaurant receptionist or public service in a hotel is valued.
- Professional attitude and excellent
communication skills.
- Ability to manage reservations,
control capacities and organize client entry.
- Customer orientation and ability to resolve incidents kindly and efficiently.
- Ability to work in a team and maintain order during high traffic periods.
- English level required, other languages are valued.
Chambermaid
Housekeeper needed for Hotel Port Benidorm
Chambermaid
Main functions:
• Cleaning and preparing rooms, bathrooms and assigned areas.
• Changing bed linen and towels according to establishment standards.
• Replenishment of amenities, minibar or welcome material as appropriate.
• Communication of incidents, breakdowns or damage detected in the rooms.
• Control and organization of the cleaning trolley and work material.
• Cleaning of assigned common areas when necessary.
• Compliance with the hotel's hygiene, cleaning and quality protocols.
Requirements:
• Previous experience in cleaning rooms, apartments or hotels.
• Experience in preparing and replenishing amenities and linen is a plus.
• Basic knowledge of cleaning products and hygiene standards.
• Ability to work with agility, tidiness and attention to detail.
• Good attitude, responsibility and commitment to service quality.
• Ability to work in a team and follow instructions from the housekeeper or floor manager.
• Availability and flexibility for rotating shifts are a plus.
Waiter/Waitress Barista
Waiter/Barista needed for Hotel Port Benidorm
Waiter/Waitress Barista
At Hotel Port Benidorm, we are looking to incorporate a Waiter/Barista with a passion for customer service and experience in cafeteria and bar service.
Main functions:
• Customer service at the bar and in the dining area.
• Preparation of coffees and other beverages following the establishment's standards.
• Taking orders and serving food and beverages.
• Cash handling and basic POS operation, if applicable.
• Product replenishment and basic bar stock control.
• Cleaning and maintenance of the work area and machinery.
• Compliance with hygiene, safety, and quality standards.
Requirements:
• Previous experience as a waiter/waitress, preferably in a hotel, cafeteria, or bar.
• Specific experience as a barista and operating a professional coffee machine is a plus.
• Knowledge in preparing coffees, infusions, cold drinks, and bar service.
• Good customer service and communication skills.
• Ability to work in a team and during high-volume periods.
• Good presentation, proactive attitude, and service-oriented.
• English language proficiency for customer service; other languages like French and German are valued.